Absolutely lovely clients of mine – a young married couple expecting their first child – just closed on their first home purchase in downtown Brooklyn and wrote me such a touching note that I am happy to share (a link is below, in PDF format.) It is expressions of gratitude like this that make what I do so rewarding – and make me feel like I have a real impact on people’s lives. There’s never a doubt that my commission rebate at closing makes my clients happy, but I know I have really done my job well when, at the end of the arduous home buying process, they call me a friend.